A Comfort Zone of North Florida service technician is standing in front of an air conditioning van, ready to assist with HVAC services, wearing a uniform and a confident smile.

Privacy Policy

At Comfort Zone of North Florida ("we," "our," or "us"), your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at https://comfortzoneofnf.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out a contact form, book a service, or subscribe to our updates, we may collect:
  • Name
  • Email address
  • Phone number
  • Appointment preferences or messages
b. Non-Personal Information
When you visit the Site, we may automatically collect:
  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the site
  • Referring websites
This data helps us understand how visitors use our website and improve user experience.
 
2. How We Use Your Information
We use the collected information to:
  • Respond to your inquiries or appointments
  • Provide customer support
  • Improve our website and services
  • Send occasional promotional emails (if you opted in)
  • Ensure site functionality and security
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, or similar tracking technologies to enhance user experience. Cookies help us:
  • Remember your preferences
  • Analyze website traffic and performance (e.g., Google Analytics)
You can choose to disable cookies through your browser settings, though this may affect the functionality of the Site.
 
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others.
We may share data with third-party service providers (such as email marketing platforms or scheduling software) strictly for operational purposes and only to the extent necessary to provide services on our behalf.
We may also disclose personal information if required by law or to protect our legal rights.
 
5. Data Security
We implement industry-standard measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
 
6. Your Choices and Rights
You have the right to:
  • Access or update your personal information
  • Opt-out of marketing emails
  • Request deletion of your data (where applicable)
To make a request, please contact us at:
 :e-mail: service@comfortzoneofnf.com
 
7. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies separately.
 
8. Children’s Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received data from a child, we will delete such information promptly.
 
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site after any modifications constitutes your acceptance of the new terms.
 
10. Comfort Zone of North Florida will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms
 
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: :round_pushpin: 14476 Duval Pl W. #801
Jacksonville, Florida 32218
 :e-mail: Email: service@comfortzoneofnf.com
 :telephone_receiver: Phone: (904) 605-4676

Contact Us for Expert Heating & Cooling Services

When you need expert heating and air conditioning repair, installation, or maintenance in Jacksonville, Yulee, Fernandina Beach, or surrounding areas, trust Comfort Zone of North Florida, Inc. Our skilled technicians are ready to help you achieve reliable indoor comfort with energy-efficient HVAC solutions.